For your convenience, we offer the following payment options:
- Online bill pay
- Mobile app
- Walk-in payment office located at 128 Wilson Rd, Sanford, NC 27332
- Payment kiosk located in the Liberty Gas Station at 1360 NC HWY 24/87, Cameron, NC 28326
- Phone payments (1-866-488-5011)
- Bank and credit card draft
Hours of Operation:
Monday through Friday, 8 a.m. to 5 p.m.
After hours and holiday, call 1-800-446-7752.
Members may choose to have monthly electric bills automatically paid from checking or savings accounts. Members can sign-up for bank draft two different ways: (1) provide a signed agreement and voided deposit slip or check bearing your account number, or (2) log-in to the customer portal, select Payments-Pay by Draft-Bank Draft or Credit Card Draft, and enter draft information. With automatic bank draft, you still receive your bill statement with the amount to be drafted from your bank account before the draft is made. Draft payments will be processed on the due date each month until the draft is requested to be removed by the member.
Members can also choose when and how much to automatically pay each month. The auto-pay option allows members to select a particular date and payment amount to occur for a specified amount of time.
*Note: Auto-pay is not the same as bank draft. Bank draft will automatically pay the exact bill amount on the bill due-date, whereas auto-pay will pay the amount specified by the member on a particular date.*
With budget billing, qualified customers can make monthly-equalized payments that are computed from the average of 12 months power use. Budget billing is reviewed every 12 months with the balance being settled on the 13th month. Failure to pay when due will automatically cancel the agreement.
Central Electric members also have an additional way to pay for their electricity through "FlexPay". This plan allows participating members to monitor their power use and buy electricity on an "as needed" basis. An initial payment of $100 gets the member's account established. This includes a $5 membership fee, a $30 service connection fee and $65 toward a FlexPay account.