As we approach the end of another year, the cooperative must close out 2019 before we can move forward into 2020.
Part of this process involves taking down the payment system to allow the financial books to be fully closed. The Central Electric office will be closing at 12:00 p.m. on Dec. 31 and will reopen at 8 a.m. on Jan. 2 for the New Year. The online customer service login and the ability to make payments to your account will also be unavailable starting at 12:00 p.m. on Tuesday, Dec. 31 and will remain unavailable until 12 p.m. on Wednesday, Jan.1. This includes online payments, mobile app payments, phone payments and payments at the kiosk located on HWY 24 in Cameron.
If you are a member enrolled in the FlexPay program, please plan accordingly. No daily billing or balance alerts will occur on Jan. 1 while the system is down. All FlexPay accounts will bill on Thursday, Jan. 2 for two (2) days of usage to bring accounts current. Make sure you make any necessary payments ahead of time and take into account the billing that will occur on Jan. 2.
Thank you for your attention to this matter. If you need any assistance during this time please call 800-446-7752. From your friends at Central Electric, Merry Christmas and a Happy New Year to you and your family!