Other Services

Water Heater Maintenance Program:

At Central Electric, our Water Heater Maintenance Program is like having a plumber standing by seven days a week. Instead of paying a huge hourly rate, you can sign up for our arrangement and pay only $1.00 per month. This small fee-added on to your electric bill each month-covers heating elements, pop-off valves, and thermostats, regardless of where you purchased your electric water heater, or how old it is.

A $50 credit to your power bill is available if our contracted licensed plumber determines the element, thermostat or pop-off valve is the problem. A $100 credit is available if our contracted licensed plumber determines the water heater needs to be replaced. Members must call in and request service orders after being enrolled in the program for at least 90 days.

For after hours and weekend emergencies only, please contact Fixit Plumbing at (919) 776-7870. 

*Tankless water heaters are not eligible for the Water Heater Maintenance program.

**Must be enrolled in the program for 90 days before a claim can be filed.

to enroll in Water Heater Maintenance




Utility grade surge suppression is available for members who want a high quality power protection system. A meter base protector and premium plug-in protectors are available for purchase to protect sensitive electronics and motors. The meter base protector is installed behind the electric meter and serves to divert the largest portion of a surge safely into the ground before it can enter the home. The premium plug-in protector (more commonly known as a surge protector) protects sensitive electronics such as computers, TVs and other electronic devices. Professional installation is included and on-bill financing up to 12 months is available for qualified members. For more information or to purchase a surge supression device, contact the cooperative at 800-446-7752.

More information

Area Lighting:

For a low monthly charge you can feel a little more secure—and extend the amount of time you can devote to outdoor activities with a security light. A Central Electric representative can help determine the size you need.


Residential Energy Audits:

Residential energy audits are available to assist homeowners in determining ways to use energy more wisely. Our energy advisor can be especially helpful if you suspect appliance problems. During the audit, the advisor meets with you to inspect your home and then makes recommendations based on your lifestyle. You may also click here for more information on calculating your energy use.


NC GreenPower:

Through statewide partnerships, Central Electric offers a renewable energy alternative called NC GreenPower. The program operates upon voluntary participation by members who elect to contribute at least $4 a month on their utility bill to help support a cleaner environment through electricity produced from renewable resources. None of the utilities participating in the NC GreenPower program keep these funds; all contributions are forwarded by the utilities directly to NC GreenPower for the purchase of renewable energy for the North Carolina electric grid. Contributions are tax-free and qualify as a tax-deductible contribution for income tax purposes.

Formed in 2003, NC GreenPower is an independent nonprofit improving the quality of our state's environment through a program that connects consumers with green energy and carbon offset providers. Contributions to renewable energy and carbon offsets can be given to NC GreenPower through your utility bill as a separate line item.

Learn more about NC GreenPower at www.ncgreenpower.org