Call Us
919-774-4900
1-800-446-7752
Office Hours:
Mon - Fri, 8 a.m. to 5 p.m.
Pay Bill By Phone
1-866-488-5011
Connect/Disconnect Service
1-800-446-7752
or
online
Co-op Office
128 Wilson Road
Sanford, NC 27332
Office Hours: 8 a.m. - 5 p.m. Monday through Friday
Send Us a Quick Message
Emails are processed Monday – Friday from 8 a.m. to 5 p.m., excluding holidays. Allow 1-2 business days for processing.
Use the contact form if you have a general question or need that is not time sensitive.
If you have a time sensitive or urgent issue, please contact us during normal business hours Monday through Friday, 8 a.m. to 5 p.m. using the chat feature or by calling our office at 919-774-4900.
- Reporting outages: visit our Outage Center to report an outage.
- Connecting or disconnecting service: visit Apply for Electric Service or contact us during normal business hours Monday through Friday, 8 a.m. to 5 p.m. using the chat feature or by calling our office at 919-774-4900.
- Account matters: use the My Account portal, or contact us during normal business hours Monday through Friday, 8 a.m. to 5 p.m. using the chat feature or by calling our office at 919-774-4900.
