Outage Center
Toll-free: (800) 446-7752

Contact Us

Central Electric Membership Corporation
128 Wilson Road
Sanford, NC 27332

Office hours: 8 a.m. to 5 p.m. Monday through Friday.

Phone:

919-774-4900 or 1-800-446-7752

24-hour outage reporting line:

1-877-766-6769

Over-the-phone bill payment:

1-866-488-5011

Visually or hearing impaired individuals who need assistance acessing certain features of the website should contact James Taylor at Central Electric by calling 1-800-446-7752.

You may use this form to contact us if you don't need an immediate response.  If you need to connect or disconnect a service, please contact the office at 1-800-446-7752. If you need to report an outage, please call the outage reporting line at 1-877-766-6769, or text "OUT" to 800-446-7752, to ensure that your outage is received. During outage situations, messages may not be reviewed immediately.

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All information is confidential and will only be used to track use of this web site. If you send a question or concerns that needs a response, we'll use the e-mail address or phone number you provide on this form to contact you. Please provide complete and thorough information about the issue and how we may contact you.