Central Electric Membership Corporation
128 Wilson Road
Sanford, NC 27332
Office hours: 8 a.m. to 5 p.m. Monday through Friday.
Important note: The Central Electric office currently remains closed to walk-in traffic, however the drive-thru is still open at this time to assist members who may wish to make a payment to their account in person. You can also make payments over the phone at 1-866-488-5011 or through our online service portal. If you need to apply for service, visit our Apply for Service page to get started.
Visually or hearing impaired individuals who need assistance acessing certain features of the website should contact James Taylor at Central Electric by calling 1-800-446-7752.
(Monday-Friday, 8 a.m. to 5 p.m., excluding holidays)
919-774-4900 or 1-800-446-7752
24-hour outage reporting line:
Over-the-phone bill payment:
You may use this form to contact us if you don't need an immediate response. If you need to connect or disconnect a service, please contact the office at 1-800-446-7752. If you need to report an outage, please call the outage reporting line at 1-877-766-6769, or text "OUT" to 800-446-7752, to ensure that your outage is received. During outage situations, messages may not be reviewed immediately.