Outage Center Apply for Service
Toll-free: (800) 446-7752

Contact Us

Central Electric Membership Corporation
128 Wilson Road
Sanford, NC 27332

Office hours: 8 a.m. to 5 p.m. Monday through Friday.

Important note: The Central Electric office currently remains closed to walk-in traffic, however the drive-thru is still open at this time to assist members who may wish to make a payment to their account in person. You can also make payments over the phone at 1-866-488-5011 or through our online service portal. If you need to apply for service, visit our Apply for Service page to get started.

Visually or hearing impaired individuals who need assistance acessing certain features of the website should contact James Taylor at Central Electric by calling 1-800-446-7752.

Live Chat

(Monday-Friday, 8 a.m. to 5 p.m., excluding holidays)

Phone:

919-774-4900 or 1-800-446-7752

24-hour outage reporting line:

1-877-766-6769

Over-the-phone bill payment:

1-866-488-5011

Email:

You may use this form to contact us if you don't need an immediate response.  If you need to connect or disconnect a service, please contact the office at 1-800-446-7752. If you need to report an outage, please call the outage reporting line at 1-877-766-6769, or text "OUT" to 800-446-7752, to ensure that your outage is received. During outage situations, messages may not be reviewed immediately.

All information is confidential and will only be used to track use of this web site. If you send a question or concerns that needs a response, we'll use the e-mail address or phone number you provide on this form to contact you. Please provide complete and thorough information about the issue and how we may contact you.

 

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