My Account Outage Center Apply for Service
Toll-free: (800) 446-7752

Contact Us

Central Electric Membership Corporation
128 Wilson Road
Sanford, NC 27332

Office hours: 8 a.m. to 5 p.m. Monday through Friday.

If you need to apply for service, visit our Apply for Service page to get started.

Visually or hearing impaired individuals who need assistance acessing certain features of the website should contact James Taylor at Central Electric by calling 1-800-446-7752.

Live Chat

(Monday-Friday, 7 a.m. to 5 p.m., excluding holidays)


919-774-4900 or 1-800-446-7752

24-hour outage reporting line:


Over-the-phone bill payment:




You may use this form to contact us if you don't need an immediate response.

Do not use this form if you need to connect/disconnect a service, or report an outage.

If you need to connect or disconnect a service, please contact the office at 1-800-446-7752 or visit the Apply for Service page. If you need to report an outage, please call the outage reporting line at 1-877-766-6769, or text "OUT" to 800-446-7752, to ensure that your outage is received. You can also track the progress of outage restoration and location of current outages by viewing our Outage Map. During outage situations, messages may not be reviewed immediately.

All information is confidential and will only be used to track use of this web site. If you send a question or concerns that needs a response, we'll use the e-mail address or phone number you provide on this form to contact you. Please provide complete and thorough information about the issue and how we may contact you.


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