ALERT: We've been receiving an uptick in reports of scam attempts from our members stating that they have been contacted by someone stating their power is about to be turned off. The caller instructs that you need to make an immediate payment through a money transfer, a certain website or prepaid credit card.
Remember this important information to prevent yourself from falling victim to a utility scam:
If you are ever unsure of the status of your account or the party you are speaking with, hang up and call the cooperative immediately. Cooperative representatives are readily available to you by calling 1-800-446-7752.
You can also quickly check the status of your account online by using the member services portal found by clicking on the "My Account" tab in the top left hand corner of the page. Here you can check your account balance, make payments and set up alerts that will notify you when you have an overdue balance.