Manager's Message

POINT OF VIEW: Prioritizing reliability 

From the desk of CEO & General Manager, Eddie Oldham

"One of the most essential ways we ensure safe and reliable power delivery is through our right-of-way (ROW) maintenance program." 

The spring and summer months are right around the corner, and while maintaining reliable service to our members is a top priority year-round, the warmer months bring more daylight and opportunity to complete important work projects.

One of the most essential ways we ensure safe and reliable power delivery is through our right-of-way (ROW) maintenance program. ROW refers to the land underneath and around power lines that we have the right and responsibility to maintain and clear. Keeping these areas clear of overgrown vegetation is crucial to minimizing power disruptions and ensuring safety.

Each year, a significant portion of power outages can be attributed to fallen trees and branches. That’s why you’ll often see our crews or contractors out in the community using specialized equipment such as bucket trucks, chain saws, chippers, and mowers to trim trees near power lines. These efforts reduce the risk of outages and help protect our community. Remember, tree branches that contact power lines can become energized and pose a serious hazard to anyone nearby.

Our goal is to keep trees far enough from power lines to reduce the risk of both outages and accidents. As a general guideline, we maintain 20 feet of clearance on either side of primary conductors and 10 feet of clearance below the neutral line. This creates a safe buffer zone between trees and the power lines that deliver electricity to your home.

While our ROW maintenance crews are hard at work, you can play a role in supporting safe and reliable service as well. When planting new trees, be mindful of their potential growth height and proximity to power lines. Medium-height trees (40 feet or smaller) should be planted at least 25 feet away from power lines, while taller trees (over 40 feet) should be planted at least 50 feet away. If you notice an overgrown tree or branch dangerously close to power lines, please let us know by calling 919-774-4900.

Beyond ensuring reliability, ROW maintenance also plays a crucial role in promoting public safety. For example, when power lines are kept clear, first responders have better access during emergencies, ensuring faster response times when they are needed most. Additionally, a well-maintained ROW reduces the risk of wildfires, particularly in dry conditions when overgrown vegetation can pose a serious fire hazard. By proactively managing vegetation around power lines, we’re helping safeguard our community from potential fire risks.

We understand that ROW clearing can sometimes be disruptive, but these proactive steps are essential to maintaining reliable service. Our crews are trained to work as efficiently and respectfully as possible when operating in your neighborhood. We appreciate your patience and cooperation as we work to maintain these critical safety measures.

While we can’t prevent every storm or strong wind from causing a distant tree to fall on our lines, by working together we can reduce risks and ensure safer conditions for all. Thank you for helping us maintain clear ROW areas and for partnering with us to ensure safe and reliable service for our community.

Until next time,