For your convenience, we offer the following payment options:
- Online bill pay
- Mobile app
- Automatic draft
- Budget billing
- Phone payments (1-866-488-5011)
- Walk-in payment office located at 128 Wilson Rd, Sanford, NC 27332
- Payment kiosk located in the Liberty Gas Station at 1360 NC HWY 24/87, Cameron, NC 28326
Hours of Operation:
Monday through Friday, 8 a.m. to 5 p.m.
After hours and holiday, call 1-800-446-7752.
Members may choose to have monthly electric bills automatically paid from checking or savings accounts. Members can sign-up for bank draft two different ways: (1) provide a signed agreement and voided deposit slip or check bearing your account number, or (2) log-in to the customer portal, select Payments-Setup Draft-Bank Draft or Credit Card Draft, and enter draft information. With automatic bank draft, you still receive your bill statement with the amount to be drafted from your bank account before the draft is made. Draft payments will be processed on the due date each month until the draft is requested to be removed by the member.
With budget billing, qualified customers can make monthly-equalized payments that are computed from the average of 12 months power use. Budget billing is reviewed every 12 months with the balance being settled on the 13th month. Failure to pay when due will automatically cancel the agreement.
Contact the cooperative at 919-774-4900 if you are interested in setting your account up on Budget Billing.